Privacy Policy

Love City Candle Company places high importance on protecting our customers information. This Privacy Policy outlines how we use your information. This Privacy Policy applies to personal information that has been collected, processed, disclosed, and stored by Love City Candle Company from individuals that order from our website.

If you have questions regarding this Statement or use of your personal information, please contact us.

Information Collection

As you interact with Love City Candle Company, we collect information about you through several channels. Often, you provide your information to us directly. In other cases, we collect information about you through technical modes such as Cookies (see below for more info).

If you contact us by email, social media, our website, or through a purchasing event, we’ll collect the following information so that we can provide, respond, and deliver on the sales contract with you:

Email address
Postal address
Order details
Payment information

We will never sell your information, or any customer information, to any third party. We only use your information when we have a lawful basis to do so. We use the information we collect to fulfill orders, to inform us of our online storefront and business, and to deliver marketing content.

Our obligations: We collect your personal details so that we can process and fulfill your orders. We also have a legal obligation to retain certain transaction and financial records for reporting purposes.

Your consent: We periodically communicate with our customers and broader audience with information about Love City Candle Company, our products, educational content and promotions. You are welcome to withdraw this consent at any time.

Our interest: We use information from internet Cookies to analyze our customer experience and how we can improve it. We also store transaction and communication data to protect ourselves in the event of legal action.

Information Sharing

Third-Party Service Providers

We sometimes work with other third-party service providers with whom we share Personal Information. We share this information only when we believe it is necessary for them to perform their duties.